Cancel & Return Policy
Cancellation by Site / Customer: You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will Credit your wallet against any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refunds: We have a "no questions asked return policy" which entitles all our Delivery Ambassadors to return the product at the time of delivery if due to any reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills. Refund will be processed through same online mode within 7 working days.
- If any item find Sub Standard Quality after Delivery boy left your door call us on 9070707024 to register your Feedback, we will analyse to improve our working and check points and get back to you within 24 hours after your complaint is registered Once Delivery boy left your door, we are not responsible for any type of Return/Refund/Replacement.
- No Return or Refund are possible, if complaints are registered after 12 hour but your feedbacks to improve our services are always welcomed.
Replacement
- We are unable to Replace, but Return or Refund is possible only as per mentioned in above Statements.
NQARP in Vegetable(Sabzi) Sale